A couple of Saturdays ago my Purgefest 2011 mode merged with my questioning of all the spiritual shit I've been feeding myself for the past 20 years and I decided to get rid of four boxes of books. They weren't all spiritual books; some were just books I bought or somehow ended up with but will never realistically open again.
Earlier in the week I called a used bookstore to see if they're currently buying books. The woman on the phone said they were and explained that they give store credit toward future purchases. I figured that was pretty standard and would be better than nothing, so I loaded up my cute little Scion and schlepped the books to their store.
What a mistake. Have you ever walked into a place only to be greeted by someone who looks like they just had a throw-up burp? Well, there were two of them and one was more miserable than the other. Younger Bitch was rolling her eyes and sighing heavily as I put the boxes on the counter.
"I called earlier this week," I told her.
"I didn't know you had four boxes," Younger Bitch snapped.
"Well, you didn't fucking ask me," I should have said but just stood there like an idiot.
Older Bitch looked over my books as if they were covered in shit. "Just a lot of junk here," she said to Younger Bitch.
They ended up taking one box, for which I got $30 in store credit to use toward half the purchase price of anything in the store. Half. That means I'd have to fork over some of my own money in order to use my credit and by the time I was through dealing with them there was no way they were gonna get a cent out of me. I told them I'd be back some other time (see you next Tuesday) and took the three remaining boxes to Goodwill, which is where they all should have gone in the first place.
I'm not kidding, this was the worst customer service experience I've had in... maybe forever. I usually try to give people the benefit of the doubt; you never know why others act the way they do. Maybe they were both miserable for a reason, like maybe they're related and a family member or close friend has a terminal illness or got in a horrible accident. In my heart I don't believe this is the case; I think they're bitchy simply because they've been able to get away with it. Assholes like me take it from them, so they continue to give it.
Well, guess what. This asshole is going back. Yep, I'm gonna cash in on a little bit of my credit line, and if they're bitchy to me again, I'm gonna find out what bug flew up their ass. And if they're polite and courteous, I'll ask why their customer service sucked so loud the last time I was in.
Stay tuned. I'm on a mission. In the meantime, be nice. I'll try as well.